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Course Outlines
Customer Care
Handling Situations
Leasership & Management
Leasership & Management part 2
Personal Development
Project Management
Sales & Customer Care
Public Schedule
Clients
Contact
Handling Difficult Situations
Use the links below to view the courses we offer in each category.
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Building Personal Resilience
Conflict and Stress Management
Conflict Resolution, Assertiveness and Discipline for Team Management
Conflict Resolution
coping with stress
Handling Bullying and Harassment In The FE Environment
Managing Challenging Behaviours and Difficult Customers
Managing Difficult Customers
Managing Difficult Parents
Managing Difficult People and Situations
Managing Students in the Library
